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Research & Telemarketing Executive

ID: #12146     Date: 13/06/17

Location England, London
Company Avanti Communications Group plc
Salary by agreement
Job type Permanent
Sector(s): Marketing & PR jobs
Avanti Communications Group plc
Requirements

  • Comprehensive knowledge and working experience in the Telecoms industry preferable
  • 2 years successful track record in sales
  • Good understanding of B2B market
  • Experience of outbound calling
  • Ability to relate and get on easily with people at all levels
  • Exceptional sales ability
  • Good negotiator with ability to successfully deal with objections and close
  • Professional standard of presentation at all times
  • Administration skills - organised and well-prepared Ability to meet deadlines and work comfortably under pressure

Desirable skills

  • Experience of Microsoft Office is essential: Word, Excel and Outlook
  • Knowledge of Salesforce.com
  • Marketing Automation Platforms (ideally Act-On)

Job responsibilities

Telemarketing

  • Lead Generation – Generate and prospect new customers against defined outbound calling plan;
  • Lead Qualification – Qualify prospects from leads generated from outbound calling, campaigns, events and digital;
  • Centralised Sales Point - Respond to inbound calls, email and web enquires within 24 hours to qualify
  • Lead Handover – Ensure data is entered into Salesforce and smooth handover to Business Development Managers and Sales Managers;
  • Admin - Ensure that administration associated with outbound/inbound calling, emails and web enquires is undertaken in a complete and timely manner on platforms such as a Marketing Automation platform (Act-On) and Salesforce;
  • Data Cleansing – Keep prospect list is kept up-to-date by validating contacts;
  • Appointment Generation - Support sector campaigns and events with in/outbound calling programmes to generate interest and book meetings for the Business Development and Sales Teams;
  • Channel Support - Support premium partners with telemarketing activity agreed with channel management;
  • Research - Conduct surveys to gather information and data on markets, sectors and verticals;
  • Reporting - Deliver weekly performance reports (calls In addition to the above responsibilities, the jobholder is required to perform other reasonable duties as assigned by the supervisor/line manager from time to time. made, lead generation and conversions) are completed;
  • Ability to explain Avanti’s product offering with confidence to a range of customers across EMEA by outbound/inbound calls and email;

Ad Hoc Marketing Support

  • Support the Marketing team with Ad Hoc support for campaigns, events, digital and collateral creation;
  • Actively engage and collaborate with marketing, support, sales management, product management and account management to facilitate new programs, messages, campaigns, and offerings;

Administration

  • Support the Marketing and Business Development team with administration such as POs, invoices and cash expenses;


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Contact

Name    Avanti Communications Group plc

Phone  44 (0) 207 749 1600

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