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Lead Operations Representative

ID: #12464     Date: 22/06/17

Location England, London, Bromley
Company Bank of America Merrill Lynch
Salary by agreement
Job type Permanent
Sector(s): Banking jobs
Bank of America Merrill Lynch

As a Lead Operations Representative your skills/competencies would include:


  • Excellent geographic Knowledge of various jurisdictions throughout the world.
  • Understanding of Funds Transfer Regulation and its intent/purpose.
  • Attention to detail
  • Decision making skills
  • Global awareness
  • Excellent communication skills

Job responsibilities

As a Lead Operations Representative your main responsibilities will involve:

  • Review Transactions for Completeness in accordance to Funds Transfer Regulations (FTR).
  • Perform outreach via SWIFT to banks to obtain missing information.
  • Respond to incoming queries from remitting banks with regards to missing/incomplete payment information.
  • Escalate to Client services/GFCC for where repeat offenders have been identified.
  • Manage and Support the FTR COE Team as primary contact, scope of this role will also expand to support additional FTE for Real Time Monitoring also.

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