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Workshop Controller

ID: #16059     Date: 20/11/17

Location England, South East, West Sussex, Crawley
Company Direct Line Insurance Group plc
Salary by agreement
Job type Permanent
Sector(s): Manufacturing jobs
Direct Line Insurance Group plc
Requirements

  • Experience of high volume accident repair management and scheduling
  • Thorough understanding and experience of BS10125 regulations
  • Knowledge and experience of Thatcham repair methods

Job responsibilities

  • The management and co-ordination of productive and support staff to ensure effective workflow of repairs to meet the volume, sales, cost and customer/quality targets.
  • Ensuring all Blueprint/Procedural/BS10125 regulations are adhered to at all times.
  • Accountability for meeting and improving on customer satisfaction targets .
  • Achieve and maintain and embed all “best practice” and “lean activities” as dictated by business strategy.
  • Achieving budget sales and cost targets weekly, monthly and annually
  • Ensuring all health and safety policy and procedures are followed at all times with all staff utilising safe working practises and monitor the correct use and storage of PPE.
  • Achieving plan departmental and site productivity by effective holiday planning, workshop loading, scheduling, motivation and performance management of the productive staff.
  • Apply Standard Operating Procedure in accordance with policy standards
  • Ensuring regular 1 to 1’s and quarterly reviews are undertaken in a timely manner and ratings are correctly applied.


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Contact

Name    Direct Line Insurance Group plc

Phone  44 1132 920 667

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