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HGV Driver

ID: #16061     Date: 20/11/17

Location England, North West, Cheshire West and Chester
Company Direct Line Insurance Group plc
Salary by agreement
Job type Permanent
Sector(s): Motoring & Automotive jobs
Direct Line Insurance Group plc
Requirements

  • Experience in driving / recovery.
  • Customer focused/Customer handling skills.
  • Good knowledge of area local to centre.
  • Holds a current valid driving license, which meets the fleet insurance criteria and ideally hold a class ‘C’ LGV Licence.
  • You will be required to hold a Driver Certificate of Professional Competence (CPC) and Digital Tacho

Job responsibilities

  • Responsibility for collecting and delivering cars within agreed timescales, ensuring the customer receives the best possible service on collection and delivery of their car.
  • Ensure all cash and credit card transactions are accounted for and that all transactions are processed in line with Blueprint and company procedures.
  • Complete forms to indicate damage on car, and specify accident related damage and highlight old damage, take digital photographs – gain signature from customer.
  • Highlight any defects identified during loading/unloading of vehicles or as identified at the hand over of the vehicle to the customer and bring to the attention of the (Senior) Repair Controller.
  • Ensures all jobs are referenced and filed on completion of job.
  • Supports team members in the allocation of work and in meeting targets.
  • Liaises with Customer Service Team Leader regarding the allocation of jobs.
  • Carries out checks on courtesy cars and completes necessary paperwork.


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Contact

Name    Direct Line Insurance Group plc

Phone  44 1132 920 667

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