| Location | Northern Ireland, Belfast |
| Company | Dell |
| Salary | by agreement |
| Job type | Contract |
| Benefits: | Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package. |
| Sector(s): |
IT & Telecoms jobs IT Contractor jobs |
- Proven experience of providing Technical Field Support within a client environment
- Good knowledge of Microsoft operating systems and software
- Logical approach to problem solving
- Excellent Customer service skills
- Clear Verbal and written communication skills
- Good organisational and planning skills
- Able to effectively handle pressures and challenges
- Provide second line support for Desktop/Laptop computers, applications, and related technology
- Specify, install and test computer systems and peripherals within established standards and guidelines
- Assist customers with the installation, configuration, and support of desktop computers, peripheral equipment and software
- Perform 2nd line hardware diagnostics and recommend and perform upgrades on systems to ensure compliancy
- Assess functional needs to determine specifications for purchases for technical projects
- Train and orient customers on use of hardware and software
Contact
Name Dell
Phone 0844 444 3225