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Service Operations Manager - Retail IT

ID: #9146     Date: 16/09/16

Location England, North West, Manchester
Company Co-operative Group
Salary £50000.00 - £60000.00 (per Year)
Job type Permanent
Sector(s): IT & Telecoms jobs
Co-operative Group

  • Extensive experience leading a leading a busy service desk operation in a 24/7 environment
  • Exceptional people management skills with the ability to drive transformational change
  • Real customer focus, with the ability to build relationships with stakeholders up to CxO level
  • Strong commercial awareness and the ability to think strategically and see the bigger picture

Job responsibilities

  • Provide inspirational leadership to our retail IT ops and 2nd line support teams
  • Motivate your people to deliver a truly customer focused support service
  • Build great relationships with business customers, and a strong understanding of our IT applications
  • Take a lead role in driving the retail IT change agenda

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Name    Co-operative Group

Phone  0161 767 4295

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